Common queries answered

Frequently Asked Questions

Our Elephant Park & Clinic is located in Chiang Mai, Thailand. Your painting will be made at our park and shipped from Thailand. 

Once you place your order, please allow 1-3 days for our elephants to complete the painting. Once your order is shipped you will get an email with a tracking code and it usually arrives within 7 days. 

You will be emailed a tracking code once your painting has been dispatched. 

You can contact us anytime by email ([email protected]) or use the contact form on this page.

We are based in Thailand (GMT+7), so please allow a few hours for us to respond due to the time difference. 

Still need help?

Get in touch with us

Physical Addresses

U.S. Address:
Creative Chili LLC
1309 Coffeen Avenue STE 1200
Sheridan, WY 82801, USA

Thailand Address:
Maetaeng Elephant Park & Clinic
99/1 Moo. 2 Kued Chang Maetaeng
Chiang Mai 50150, Thailand

Open hours: Mon-Sat from 9 AM to 5 PM – Thailand time (GMT+7)

Email: [email protected]
Phone: +1 (307) 218-3520

Contact Form

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