Common queries answered
Frequently Asked Questions
All paintings are made at Maetaeng Elephant Park & Clinic that is located in Chiang Mai, Thailand. Your painting will be made at our park and shipped from Thailand.
Once you place your order, please allow 1-3 days for our elephants to complete the painting. Once your order is shipped you will get an email with a tracking code and it usually arrives within 5-7 days.
You will be emailed a tracking code once your painting has been dispatched.
You can contact us anytime by email ([email protected]) or use the contact form on this page.
We are based in Thailand (GMT+7), so please allow a few hours for us to respond due to the time difference.
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Get in touch with us
Physical Addresses
Head Office:
Digital Chili Co., Ltd.
222/85 Moo 3
Chiang Mai 50100, Thailand
Thailand Address:
Maetaeng Elephant Park & Clinic
99/1 Moo. 2 Kued Chang Maetaeng
Chiang Mai 50150, Thailand
Google Map
Open hours: Mon-Sat from 9 AM to 5 PM – Thailand time (GMT+7)
Email: [email protected]
Phone / WhatsApp: +66-81-892-6251